Free Shipping Over $299

Delivery & Shipping Information

Delivery & Shipping Information

Free Economy Shipping Promotion

All orders over $299 qualify for free Economy shipping*.

*Offer valid on economy shipping only and subject to change without notice. Freight and expedited shipping is excluded unless otherwise stated on the product page. Offer on economy shipping within the 48 contiguous United States only. Shipments to Alaska or Hawaii do not qualify. Qualifying purchase based on pre-tax, post-discount amount. Orders can be expedited at customer's expense. No adjustments can be made to prior purchases.

Domestic Shipping

GenPartSupply.com offers several flexible domestic shipping options for your convenience.

Economy Shipping

GenPartSupply.com offers a low priced economys shipping service for all domestic items less than 150 pounds. All ground shipments will take 0-2 business days for processing before they are shipped. The Economy Shipping option will be calculated when you check out, or can also be calculated on any product page by clicking the "estimate shipping" link.

Depending on the size, value and destination of an order, GenPartSupply will ship the order using the most economical method possible from either UPS or USPS.

Items over 150lbs must be sent via an LTL carrier and an additional handling fee will apply.

Expedited Shipping Options

If you need your items faster, GenPartSupply offers Next Day Air and Second Day Air shipping options for most items less than 150lbs sent to addresses within the Continental United States (excluding Hawaii and Alaska). Charges for expedited shipping vary and are calculated during checkout.

Expected Shipping Time and Requirements for Each Shipping Option

Please note: 'Business Days' are Monday through Friday; GenPartSupply does not process orders on Saturday, Sunday, or holidays nor do our carriers deliver on these days.

    • Next Day Air
      • Not available on all items
      • Most orders leave warehouse within 24 hours; most items are delivered within (2) Business Days
      • Signature upon delivery required
      • Note: If you order Friday before 1PM MST a next day air package will arrive on Monday. If you order Friday after 1PM MST, a next day air package will ship on Monday and arrive on Tuesday
    • 2nd Day Air
      • Not available on all items
      • Most orders leave warehouse within 24 hours; most items are delivered within (4) Business Days
      • Signature upon delivery required
    • 3-Day Select
      • Not available on all items
      • Most orders leave warehouse within 24 hours; most items are delivered within (3) Business Days
      • Signature upon delivery required
  • Domestic Ground Shipping
    • Order processing time can take 2-4 business days before they are sent out to shipping
    • Shipping to most of the western, Midwestern and southern US takes between 1-3 business days
    • Shipping to parts of the west coast, Midwest and most of the east coast takes up to 4 business days
    • Shipping to the northeastern US, Hawaii, Alaska and Puerto Rico takes 5 business days

Please note the following:

  • All expedited/express shipments will require a signature for delivery. Some expedited items will take up to 24-hours to process before they are sent out to shipping.
  • Orders over 150lbs may only be sent via LTL carrier (additional LTL carrier handling chargs may apply). Expedited shipment is not available for freightliner shipments.
  • If you are paying using check, please allow adequate payment processing time. Payment must be processed before your order can be shipped
  • As some items ship from different warehouses, items ordered together are not always shipped together
  • Expedited shipping is not available for all orders, particularly for special orders or items shipped direct from certain manufacturers.

Tracking Numbers

For your convenience, tracking information will be e-mailed to you as soon as your order has been shipped.

Sales Tax

Michigan residents must add an additional 6% for state sales tax. If you live outside of Michigan, we do not collect tax for your state. Many states require you to independently pay tax on items purchased online, check your local regulations for details.

Oversized Shipping

Items that are oversized, weigh over 150 pounds, or require special handling will ship separately from other items that you order and will incur an additional handling fee. These items will ship via LTL carrier. Once your order leaves our distribution center, the freight company will contact you to arrange a specific delivery time.

Freightliner Handling Fee Schedule:

  • $125.00 Residential or Commercial Freight Delivery

Residential Delivery of heavy (over 150lbs) items requires a truck equipped with a lift-gate at an additional charge. Deliveries to facilities equipped with a loading dock usually do not require a lift-gate. The driver is responsible to bring the product to the "tailgate" of the trailer; from that point on it is your responsibility to unload the item. If you need a lift-gate, please arrange this with the freight company prior to the scheduled delivery time. To avoid a lift-gate fee you may pick up your order at the trucking terminal. Please note that each shipment requires signature upon delivery. Also, be sure to inspect the shipment when it arrives and notify the driver of any damage.

International Shipping

Orders sent outside of the continental U.S. must be sent using either an expedited shipping option or an independent freight company.

We ship to many international destinations including: Canada, UK, Australia, Germany, Japan, France, Netherlands, Austria, Denmark, Holland, Hong Kong, India, Italy, Northern Ireland, Norway, Scotland, Singapore, Spain and Sweden. You can find the cost of delivery by clicking the "Shipping Rates" button on the view cart page. We can also arrange delivery to many other countries; you can call to find these rates.

Please note: All international sales are final. Due to our agreements, we cannot ship some items internationally.

Customs, Duties and Taxes on International Orders

We do not collect international tax, tariffs or duties for orders shipped outside the USA. It is solely your responsibility to pay these fees upon delivery.

Shipping Method for International Orders

Depending on the item, delivery options, and destination; GenPartSupply may ship international orders via USPS, UPS, FedEx, or DHL.

Worldwide Express Shipping

  • Order processing takes (1-5) days; delivery time depends on your destination, but generally takes (3-5) business days. Delivered by noon.
  • Signature upon delivery required
  • Service availability dependent on destination

Worldwide Express Saver Shipping

  • Order processing takes (1-5) days; delivery time depends on your destination, but generally takes (3-5) business days. Delivered by end of day.
  • Signature upon delivery required
  • Service availability dependent on destination

Worldwide Expedited Shipping

  • Order processing takes (1-5) days; delivery time depends on your destination, but generally takes (5-10) business days
  • Signature upon delivery required
  • Service availability dependent on destination
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